Information We Collect

When you interact with brexiloria's educational services, we collect various types of information to provide you with personalised learning experiences and maintain our service quality.

Technical Information

We automatically collect technical data when you use our website and learning platform, including your IP address, browser type, device information, and usage patterns. This information helps us improve our platform's functionality and provide better user experiences.

Learning Analytics

To enhance your educational journey, we track your progress through courses, assignment submissions, quiz results, and engagement metrics. This data allows us to personalise your learning path and provide targeted support when needed.

How We Use Your Information

Your information serves multiple purposes within our educational ecosystem. We use personal data to deliver courses, communicate important updates, and provide customer support throughout your learning journey.

Learning analytics help us understand how students interact with our materials, identify areas where additional support might be beneficial, and continuously improve our curriculum design. This data-driven approach ensures our activity-based budgeting courses remain relevant and effective.

We also use aggregated, anonymised data for research purposes, helping us develop better educational content and understand trends in financial education. Individual student data is never shared in these research activities.

Marketing Communications

With your consent, we may send you information about new courses, educational resources, and relevant updates to our programs. You can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.

Data Sharing and Third Parties

brexiloria maintains strict controls over who can access your personal information. We never sell your data to third parties, and sharing only occurs under specific, limited circumstances.

Service Providers

We work with carefully selected service providers who help us deliver our educational services, including payment processors, email service providers, and learning management system hosts. These partners operate under strict contractual obligations to protect your data and can only use it for the specific services they provide to us.

Legal Requirements

In rare cases, we may be required to share information to comply with legal obligations, respond to valid legal requests, or protect the rights and safety of our students and staff. Any such disclosure would be limited to what is legally required.

Business Transfers

If brexiloria undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you of any such change and ensure your data continues to be protected under this privacy policy or a comparable one.

Your Privacy Rights

As an Australian company, brexiloria complies with the Privacy Act 1988 and Australian Privacy Principles. You have significant control over your personal information and how we use it.

Exercising Your Rights

To exercise any of these rights, simply contact our privacy team using the information provided below. We may need to verify your identity before processing requests to ensure data security.

Data Security and Protection

Protecting your personal information is a top priority at brexiloria. We implement multiple layers of security to safeguard your data against unauthorised access, alteration, or disclosure.

Technical Safeguards

Our systems use industry-standard encryption for data transmission and storage. All sensitive information is encrypted both in transit and at rest using advanced encryption protocols. We regularly update our security measures to address emerging threats and maintain the highest protection standards.

Access to student data is strictly controlled through role-based permissions, ensuring only authorised staff members can access information relevant to their responsibilities. All access is logged and monitored for security purposes.

Physical Security

Our servers are housed in secure data centres with 24/7 monitoring, biometric access controls, and environmental protections. These facilities meet strict security standards and undergo regular compliance audits.

Staff Training

All brexiloria employees receive comprehensive privacy and security training. They're bound by confidentiality agreements and understand their responsibilities in protecting student information.

Data Retention

We retain your personal information only as long as necessary to provide our services and meet our legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Secure Deletion

When data reaches the end of its retention period, we securely delete it from all systems. This process includes removing backups and ensuring data cannot be recovered. You can request early deletion of certain types of data, subject to our legal and contractual obligations.

International Data Transfers

While brexiloria is based in Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information.

All international transfers comply with Australian privacy law requirements. We use standard contractual clauses and work only with providers who demonstrate adequate data protection standards. Any data transferred internationally receives the same level of protection as if it remained in Australia.

Cloud Services

Our learning management system uses cloud infrastructure that may span multiple geographic locations. While this enhances system reliability and performance, we maintain strict controls over data access and ensure all locations meet our security requirements.

Children's Privacy

brexiloria's courses are designed for adult learners aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we've inadvertently collected information from someone under 18, we'll delete it promptly.

If you believe we may have information about someone under 18, please contact us immediately so we can investigate and take appropriate action.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Notification Process

For material changes that affect how we use your personal information, we'll provide at least 30 days' notice before implementing the changes. This gives you time to review the updates and contact us with any questions or concerns.

Contact Information

If you have any questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and thoroughly.

When contacting us about privacy matters, please include your full name, email address associated with your account, and a detailed description of your request or concern. This helps us process your inquiry more efficiently.

Complaint Resolution

If you're not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). We're committed to working with you to resolve any issues, but the OAIC provides an independent avenue for complaint resolution.